What is the name of the domain?
N/A
What is the issue you’re encountering
For a domain where email routing is NOT configured, it is possible to create and configure a subdomain to route emails. However in the dashboard underneath the Subdomains title it says that if routing is not enabled at the parent domain it will not work. However that is not the case.
What steps have you taken to resolve the issue?
Followed usual steps to configure routing for a subdomain. Tested and it works well. However dashboard says that there are missing/conflicting settings (referring to the parent domain I assume as this uses my existing mail providers mail services). The messaging about subdomain routing not working also seems incorrect.