Migration DNS from one CF account to another (domain registered at CF registrar)

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error message?

general error that says to contact CF support

What is the issue you’re encountering

No way to move my domain from one CF account to another CF account

What steps have you taken to resolve the issue?

I need to MIGRATE my website digidly.com from 2 CF accounts I own.
But because domain has been registered with cloudflare, I see an error that “I cannot delete the website on the old CF account because it’s registered with CF”… so I am blocked.
Similarly, the new CF accounts… is waiting for the nameservers to be moved, but I can’t becuase on the old CF account I cannot manage/change my nameservers!! So the domain is kind of “blocked” in my old CF account!!

Contacted the support but had no answer since weeks!
I have 80+ domains, and I can assure you that this is the last time I will register a domain with CF with all those problems.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

I need to MIGRATE my website digidly.com from 2 CF accounts I own.
But because domain has been registered with cloudflare, I see an error that “I cannot delete the website on the old CF account because it’s registered with CF”… so I am blocked.
Similarly, the new CF accounts… is waiting for the nameservers to be moved, but I can’t becuase on the old CF account I cannot manage/change my nameservers!! So the domain is kind of “blocked” in my old CF account!!

Contacted the support but had no answer since weeks!
I have 80+ domains, and I can assure you that this is the last time I will register a domain with CF with all those problems.

2

For reasons defying comprehension, if a domain is registered with Cloudflare, you can’t move it to another Cloudflare account. The only way is to transfer the registration out to another registrar, wait, and then transfer it back into Cloudflare. (You can keep the DNS and everything on Cloudflare the entire time, of course.)

Please click “vote” on this feature request in the hope that we can end this madness.

2 Likes
3

This is ridiculous. If this is how CF is getting into the domain market it’s the wrong move. To me it sounds like stupid. Also, what’s more stupid, is that I cannot contact support so that they move the domain to my other account. I ll move away my domains from CF registrar.
Thanks for your answer i40west! Much appreciated

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