Migrating from proxied A record to unproxied CNAME results in Error 1034

Website, Application, Performance DNS & Network
1

When updating the DNS record to move our hosting from wordpress (proxied A) to hubspot (unproxied CNAME) we run into Error 1034.

The old www record was an A record pointing to a wordpress IP address with :orange: which I deleted. I then created a new CNAME record pointing to the specified hubspot CNAME provided by them with DNS only :grey: . This resulted in our domains returning a Cloudflare error page displaying error 1034.

HubSpot support said everything in our setup looked okay on their end and they believe it to be a Cloudflare issue.

2

If there were multiple A records, did you delete them all? If there were also AAAA records, did you delete them as well? What’s the domain?

3

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