Migrated servers and updated DNS, but our websites are still pointing to old IP

Website, Application, Performance DNS & Network
1

What is the name of the domain?

mlc.sa

What is the issue you’re encountering

We have recently migrated to new servers and updated the DNS IP addresses from185.230.211.201to 150.230.48.85. However, the latest IP address is not working as expected, and our websites are still pointing to the previous IP addresses.

What feature, service or problem is this related to?

DNS not responding/updating

2

Your DNS records are proxied so your server IP addresses are hidden behind Cloudflare…
https://cf.sjr.org.uk/tools/check?e403dde879a84b129109bca7c4a9c677#dns

See…

3

The websites beta.mlc.sa and customer-beta.mlc.sa were updated with the new server’s public IP address, but they are still pointing to the previous server’s IP addresses. Please assist.

4

Both subdomains are also proxied…
https://cf.sjr.org.uk/tools/check?f5e9753eb2c447bfb29a75a7fe428c61#dns
https://cf.sjr.org.uk/tools/check?75be3834e3f44d5fbd94a26d38c638e6#dns

If you want to see the IP addresses without the proxy, set the DNS records to “DNS only”. But then requests will go direct to your origin and not though Cloudflare so no Cloudflare features or protections can be applied.

1 Like
5

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.