Migrated domain from GoDaddy and redirect no no longer works through Cloudflare

What is the name of the domain?

Kidneystonehotline .com

What is the error number?

No error number

What is the error message?

SORRY if you are the owner of the domain please contact the web host, however this is simply a domain redirect and we do not have a hosted site on this domain

What is the issue you’re encountering

The domain kidneystonehotline .com does not redirect.

What steps have you taken to resolve the issue?

Confirmed via mxtoolbox the WHOIS records are showing Cloudflare. Confirmed via mxtoolbox the DNS servers are pointed to Cloudflare correctly. Confirmed with nslookup the DNS servers for Cloudflare are able to resolve the domain. Deleted and recreated the CNAME and purged DNS cache on Cloudflare on both the problem domain and domain it redirects to.

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

Try and hit kidneystonehotline .com

Screenshot of the error

Make sure you are using Full (Strict) SSL mode in Cloudflare.

1 Like

A CNAME is not a redirect. Have you actually created a redirect rule in Cloudflare?

This got it. Odd that none of the other domains I am pointing to the same target URL have their SSL/TLS set to Full (strict) and they are all working without error.

Thank you!

2 Likes

Any mode other than Full (Strict) is insecure and may cause very hard to debug problems like this.

I would recommend that you change it for all of your domains. Why it works for some websites and not for others, only your host would know.

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