Microsoft Intune

Application Performance DNS & Network
1

What is the name of the domain?

central9.k12.in.us

What is the issue you’re encountering

CNAME Validation failing in Microsoft Intune

What steps have you taken to resolve the issue?

We have added the values to our site’s DNS as directed in the MS documentation.
Host Name: EnterpriseEnrollment, Points To: EnterpriseEnrollment-s.manage.microsoft.com, TTL: One Hour
Host Name: EnterpriseRegistration, Points To: EnterpriseRegistration.windows.net, TTL: One Hour

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Run the validation tool on the MS Intune site.

Screenshot of the error

Screenshot 2025-06-25 115145.png
Screenshot 2025-06-25 115145.png1893×1252 171 KB

2

There appears to be a problem with the delegation of your domain from k12.in.us nameservers. NS records pointing to Cloudflare have been entered there, but they are not being delegated to as the SOA is ns1.ena.com, so your Cloudflare DNS records are not being used. Contact the organisation that controls k12.in.us and ask them to fix it.

dig +trace +nodnssec central9.k12.in.us

; <<>> DiG 9.10.6 <<>> +trace +nodnssec central9.k12.in.us
;; global options: +cmd
.			86097	IN	NS	a.root-servers.net.
....
.			86097	IN	NS	m.root-servers.net.
;; Received 239 bytes from 127.0.2.2#53(127.0.2.2) in 0 ms

us.			172800	IN	NS	b.cctld.us.
....
us.			172800	IN	NS	y.cctld.us.
;; Received 533 bytes from 2001:500:a8::e#53(e.root-servers.net) in 19 ms

k12.in.us.		7200	IN	NS	ns1.ena.com.
k12.in.us.		7200	IN	NS	ns2.ena.com.
;; Received 90 bytes from 2001:503:e239::3:1#53(k.cctld.us) in 16 ms

central9.k12.in.us.	3600	IN	A	44.195.195.78
;; Received 63 bytes from 2610:128:2100:ad::35#53(ns2.ena.com) in 103 ms

dig +trace +nodnssec central9.k12.in.us ns

; <<>> DiG 9.10.6 <<>> +trace +nodnssec central9.k12.in.us ns
;; global options: +cmd
.			518362	IN	NS	a.root-servers.net.
.			518362	IN	NS	b.root-servers.net.
.			518362	IN	NS	c.root-servers.net.
.			518362	IN	NS	d.root-servers.net.
.			518362	IN	NS	e.root-servers.net.
.			518362	IN	NS	f.root-servers.net.
.			518362	IN	NS	g.root-servers.net.
.			518362	IN	NS	h.root-servers.net.
.			518362	IN	NS	i.root-servers.net.
.			518362	IN	NS	j.root-servers.net.
.			518362	IN	NS	k.root-servers.net.
.			518362	IN	NS	l.root-servers.net.
.			518362	IN	NS	m.root-servers.net.
;; Received 239 bytes from 127.0.2.2#53(127.0.2.2) in 24 ms

us.			172800	IN	NS	m.cctld.us.
us.			172800	IN	NS	k.cctld.us.
us.			172800	IN	NS	b.cctld.us.
us.			172800	IN	NS	x.cctld.us.
us.			172800	IN	NS	n.cctld.us.
us.			172800	IN	NS	f.cctld.us.
us.			172800	IN	NS	w.cctld.us.
us.			172800	IN	NS	y.cctld.us.
;; Received 533 bytes from 2001:503:ba3e::2:30#53(a.root-servers.net) in 16 ms

k12.in.us.		7200	IN	NS	ns1.ena.com.
k12.in.us.		7200	IN	NS	ns2.ena.com.
;; Received 90 bytes from 37.209.192.15#53(w.cctld.us) in 14 ms

central9.k12.in.us.	86400	IN	NS	lana.ns.cloudflare.com.
central9.k12.in.us.	86400	IN	NS	yew.ns.cloudflare.com.
;; Received 101 bytes from 96.5.0.35#53(ns2.ena.com) in 110 ms

dig +trace +nodnssec central9.k12.in.us soa

; <<>> DiG 9.10.6 <<>> +trace +nodnssec central9.k12.in.us soa
;; global options: +cmd
.			86389	IN	NS	a.root-servers.net.
....
.			86389	IN	NS	m.root-servers.net.
;; Received 239 bytes from 127.0.2.2#53(127.0.2.2) in 0 ms

us.			172800	IN	NS	b.cctld.us.
....
us.			172800	IN	NS	y.cctld.us.
;; Received 533 bytes from 2001:500:a8::e#53(e.root-servers.net) in 14 ms

k12.in.us.		7200	IN	NS	ns2.ena.com.
k12.in.us.		7200	IN	NS	ns1.ena.com.
;; Received 90 bytes from 2001:503:e239::3:1#53(k.cctld.us) in 16 ms

central9.k12.in.us.	3600	IN	SOA	ns1.ena.com. hostmaster.ena.com. 2024081503 28800 7200 604800 86400
;; Received 105 bytes from 96.5.0.35#53(ns2.ena.com) in 110 ms

https://cf.sjr.dev/tools/check?fd3f1705b8534998a16573895ad067bc#dns

3

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