Mi dominio no quiere añadirse en el plan gratis

when I add my website: anime-jl.net and choose the free plan, I get this error: “Refer to https://cfl.re/3VUQyyL for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)” so I tried to add my other domain: hentaijl.com and it was added without problems. What is the problem with my domain: anime-jl.net not wanting to be added? please help

That usually indicates an issue with your account.

Please open a Ticket in the “Billing” category.

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