- The zone name provided is subject to a hold

Im trying to add this domain “mayra-andrade .com” to cloudflare. im getting the following error

The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.

This means that the domain is already in another (Enterprise) Cloudflare account and is set to prevent it being added to another Cloudflare account.

If your domain is, or in the past has been, with a host that uses Cloudflare, you will need to ask them to release the zone hold.

At the moment you seem to be using Digital Ocean (who use Cloudflare for DNS on your domain) so I’m not sure if it will be them with the zone hold or not. Others may know more.

1 Like

This is a dropped domain, I dont have access or know of the previous owner. Whom should i contact at this point?

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.