Manual domain renewal not working please help

[caominhquanz315]

What is the name of the domain?

FProxy.me | ProxyMXH.com

What is the issue you’re encountering

I can’t auto-renew my domain name because my visa card balance is not enough.

Billing issues requre a Billing ticket with Support

#01469053

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Now is there any way to auto renew or manually renew my domain name

Screenshot of the error

[ares]

@caominhquanz315

01469053

Hello, I’ve contacted our Billing team and they will reply to you via ticket soon with their findings. Thank you very much.