Answer these questions to help the Community help you with Security questions.
What is the domain name? catchymarket
Have you searched for an answer?
i have not found any answer yet.
Please share your search results url:
N/A
When you tested your domain, what were the results?
i have uploaded screenshot of the result, malware alert.
Describe the issue you are having:
We have been attacked by malware, however, we totally update the version by using magento2, and migrated files to a new server, and we used to contact with cloudflare people about this issue before, people said on their end, there is no restriction placed on our account, however, what we see is, it is still there, and on my account, the request review button can not be clicked… and this malware alert never goes away… and when i access to the site via mobile end, it still gives alert message…
What error message or number are you receiving?
i described above.
What steps have you taken to resolve the issue?
- i described above.
Was the site working with SSL prior to adding it to Cloudflare?
YEs.
What are the steps to reproduce the error:
- I described it above
Have you tried from another browser and/or incognito mode?
Yes, Same error.
Please attach a screenshot of the error:
I have attached above.
Yes, i attached images here.