What is the name of the domain?
What is the error number?
403
What is the error message?
Error: 403 Forbidden - failed to load data
What is the issue you’re encountering
Make dot com automation service cannot retrieve the contents of my RSS feed
What steps have you taken to resolve the issue?
Added WAF rule in Cloudflare to skip bot challenge when user agent is make’s agent.
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What is the current SSL/TLS setting?
Full
What are the steps to reproduce the issue?
binaryfork[dot]com/rss-automation/ - url still works in browser.
Try with Make dot com and it fails to load.
I can see in the Cloudflare logs that the requests are still blocked by the bot challenge.
Screenshot of the error
sjr
2
If the request is being blocked by Bot Fight mode, your options are:
- add IP Access Rules for the IP addresses of the connecting service to allow it (custom WAF rules cannot skip Bot Fight Mode)
- disable Bot Fight Mode
- use a paid plan where Super Bot Fight Mode can be skipped by custom WAF rules that match the requesting service
I have already added a WAF rule to disable bot challenges for matching requests.
It doesn’t appear to work for some reason.
sjr
4
Is it an IP access rule? Because…
It’s an user agent match rule. In my account (free) it’s possible to skip bot challenges. At least there’s the checkbox in the UI.
sjr
6
“Super Bot Fight Mode” (paid plans) is not the same as “Bot Fight Mode” (Free plans) so Bot Fight Mode is not affected by that rule.
Bot Fight Mode is on free plans and as I said can’t be skipped by a custom WAF rule. The options are as I gave above…
See here…
1 Like
system
Closed
7
This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.
