What is the name of the domain?
it’s in the profile
What is the error number?
no errors
What is the error message?
No error message was shown.
What is the issue you’re encountering
I am trying to verify my account email address, but I’m not receiving the verification email. I’ve clicked the “Resend verification email” button multiple times, and each time I receive a confirmation that it was sent, but nothing arrives in my inbox (or spam folder). After contacting support, I was informed that there may be an issue related to IAM. Could you please clarify what exactly is causing this issue and how I can resolve it in order to complete the email verification process?
What steps have you taken to resolve the issue?
check if your mail is correct
check your entire mailbox
try to change mail