Lost old email, need to transfer account ownership

I am an independent contractor hired by a school district to transfer their old domain to a new website I built. The old account manager retired and we lost email access to the cloudflare account. How can I transfer the domain ownership to my email?

You’ll need to add it to an account you can control and change the nameservers to the two assigned in that account.

Can you share the name of the website?

it’s isd100.org

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Thank you.

Note, that is the route you need to follow, but DNSSEC is active in the account set up by your former registrar. Let see if the Support team can assist us a bit.

Can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support. Share the name of the domain and the email address of the old account manager. The team will assist on next steps once you share the ticket here and I flag it for their attention.

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