Lost my 2 factor GA and i dont receive any backup code


#1

Hi,

I just created this new account just to post a request on cloudflare. Currently using google authenticator and lost my phone. So how do i disable 2 factor on my main account. I really need to log into cloud to do my work. I lost my phone, and i din receive any backup code on my registered cloudflare email and google email.

Please help :frowning:


#2

You’re going to have to open a Support ticket via email: support AT cloudflare DOT com


#3

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