Hello,
I have lost backup codes for 2FA authentication app. I still have the app working on my phone. Need to change device with a new one and I can’t figure out how to do it.
Please advise.
Thanks!
Hello,
I have lost backup codes for 2FA authentication app. I still have the app working on my phone. Need to change device with a new one and I can’t figure out how to do it.
Please advise.
Thanks!
Easiest might be to temporarily disable 2FA and enable it again with your new device.
HI Martin2,
I have multiple users with 2FA enabled, does this mean they should disable 2FA first? I already tried disabling/enabling 2FA, but it didnt give me an option to use a new device.
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