Lost access to account [Cloudflare - 01520806]

Application Performance DNS & Network
1

What is the name of the domain?

What is the error number?

NA

What is the issue you’re encountering

Cannot access the email address associated with your Cloudflare account

What steps have you taken to resolve the issue?

Went to the Cloudflare dashboard :up_right_arrow: and selected Forgot your email.
Entered your domain name.
Not clear if its active or what but opened [Cloudflare - 01520806]

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

forget or lose access to your email that you used to register a Cloudflare account

2

If you can’t log into the Cloudflare account or recover access to it, then you’ll need to create a new one and add your domain(s) to that instead.

If the lost account contained domain registrations with Cloudflare Registrar you’ll need to wait for ticket help to recover those domains.

3

OK, the problem is the DNS Zone is in use and I suspect that the website is also hosted by Cloudflare! I do not want to loose access to the zone records.

4

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.