Lost access to 2FA backup codes

Hello,

I’ve been having an issue with logging in for almost two years now. Everytime I try to log in I get a pop-up asking me to insert the physical security key, which I never used nor configured. I also lost access to my 2FA backup codes. I also contacted Cloudflare support regarding this issue and they replied with two steps guide. The third option was to delete my account. I don’t want that! I want to regain access to my account. Here is the ticket number #2799260.

Best regards,

1 Like

Hey there,

I’ve replied to your ticket!

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