Lost 2FA access and auto recovery is failing

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1

What is the name of the domain?

studoperks.com

What is the issue you’re encountering

Lost 2FA device and cleared browser cache so I can’t recover

What steps have you taken to resolve the issue?

I was sent the email telling me to add meta to five separate domains registered to Cloudflare but only one has a website. I’ve been locked out for a week and have contracts on hold because I can’t get in

What are the steps to reproduce the issue?

Case # : 01266242
Case # : 01264804

2

Hello,

Thank you for providing the ticket number. I have proceeded to merge the ticket and the verification/ communication will be done in case number : 01264804

Thank you !

3

Can you provide an estimate on this?

I’m really stuck at the moment and my team is freaking out.

4

Please any update to this would be helpful. I have had to create this new account just to use this community forum and receive support for an account I use to manage dozens of domains I am currently locked out of. I need help regaining access to my Cloudflare account - please.

5

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