Lookup Ray ID

How do I lookup a ray ID to investigate a 522 error?

Hi,

The Ray ID is added as a header to every request. You can visit the relevant page/domain with Dev Tools open and look for the cf-ray header, or curl -I https://example.com | egrep cf-ray or some similar command. The header value returns the Ray ID followed by -ABC, with the colocation code.

2 Likes

If you instead mean in the Cloudflare Dashboard use the Ray ID you have gathered and then go into the Firewall Events.

https://dash.cloudflare.com/?to=/:account/:zone/security/events

2 Likes

522 error ray ID’s show in the firewall section? That wouldn’t make sense.

Right, there would be nothing to investigate for a 522… the connection times out at the origin.

So, in other words, the Ray ID for non-firewall errors are totally pointless?

Ray IDs are assigned to every request in the Cloudflare network, it’s not specific to errors.

If you are seeing a 522 there is nothing to investigate on Cloudflare’s side, but it can be tracked if needed and if it’s in the sampled requests by Support staff.

A 522 is a timeout of the origin server, what could Cloudflare even show? A line saying there was a timeout for that request?

1 Like

So why show it on the error page if it can’t be used to investigate?

I’ve resolved the error. That’s not my question. :slight_smile:

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.