Long hold delays for Enterprise telephone support

May 20, 21:58 UTC
Resolved - This incident has been resolved.

May 20, 21:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

May 20, 20:36 UTC
Investigating - Our Enterprise telephone support system is currently experiencing issues - you may not be able to connect to report a technical issue via the phone. Please submit a ticket at https://dash.cloudflare.com/?to=/:account/support with your issue as an alternative, or if it's urgent - use live chat while logged into your Enterprise account on the Cloudflare dashboard.

We will issue further updates on this status page as we work with our providers to resolve this issue.


This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/h7vln9nzmzbq

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