I have a problem with login in my account. When I try to login, the website shows a message about two factor email, but since the last week I am not receiving this e-mail message. I already contacted my email provider but they answared me that they haven’t received any emails from Cloudflare. There are no blocks to Cloudflare.
hmm, lets get some more eyes on this, can you please email support AT Cloudflare DOT com, include a link to this thread, Login problem in Two Factor E-mail - #9 by paginaamarela and let them know the issue? Please share your ticket number here so that I can follow-up. Sorry for the pain.
Please email them from the account email that owns the zone. I don’t know/understand where/how the hotmail address you mentioned applies to this but wondering if it’s a confusion wtih accounts?
Thansk for your help. I sent the e-mail. The ticket is [#2362020]
About the hotmail email, my suggestion was change my email account to the same email that I have registred in my domain. Fallow this link about my domain and see the e-mail registred: Whois - Registro.br
Ah, thank you and understood. The email mismatch does not matter, I do something similar on some of my older domains - they use a gmail account with the registrar and my different account with Cloudflare.