Login and other buttons using Jquery are not working throwing error 500 or 524

General
#1

This is quite a strage issues we are facing for some time, earlier it was with the Registration and now its with the Login too.
Things doesnt work when user Clicks on the Buttons. Nothing happens ! The development and the server team things its the cloudflare which is either blocking or not responding in a time or similar things happening but from cloudflare end. When Cloudflare was bypassed, things started to work.

Looks like CLOUDFLARE has made some changes in last few months significantly.

Also please advise how to try to get help from Cloudflare Support, I couldn’t find a way to Open a Ticket or so.

Thanks,

#2

5xx errors normally come from the server. Have you checked server logs? How about the browser’s Dev Tools Console output?

And here’s a link to Support:
Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button.

1 Like
#3

Hi, there is no option to attach files here, else i could provide you the snapshot from DevTools Console Output. Anyways i am writing it down:

  1. Error 524 Ray ID: xxxxxxxxxxxx
  2. A Timeout Occured: YES
  3. Browser : Working
  4. Cloudflare : Working
  5. Host : Error
  6. What Happened : The Origin web server timed out responding to this request
  7. If you are the owner of this website : The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server
#4

This topic was automatically closed after 14 days. New replies are no longer allowed.