Locked out of my account

What is the name of the domain?

Tronlink

What is the error number?

I don’t have one

What is the error message?

Access denied

What is the issue you’re encountering

Access denied

What steps have you taken to resolve the issue?

It says to contact you so please fix it ASAP as this is extremely inconvenient for me right now as I am
In the middle of making an investment that has a time limit on it

What is the current SSL/TLS setting?

Off

What are the steps to reproduce the issue?

Backing up my keys and menomonic which you would think would be normal behavior

Screenshot of the error

A post was merged into an existing topic: Access denied to wallet