Loadbalancer * record not working

I have a load balancer that is set up and working well but does not work on the non www domain

http://the-insurance-surgery.co.uk/. does not work

but

The LB is set up with the following :

*.the-insurance-surgery.co.uk

Any ideas ??

are you sure http://the-insurance-surgery.co.uk/ is a valid url?

works with www.the-insurance-surgery.co.uk with out a problem with the LB set with a wildcard * *.the-insurance-surgery.co.uk tried all combinations no joy

There is no DNS record for the root (@) record. *.example.com does not match example.com. It needs a DNS record which can point to the LB record.

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