"Load cannot follow more than 20 redirections"

Website, Application, Performance Getting Started
1

What is the name of the domain?

What is the error number?

0

What is the error message?

Load cannot follow more than 20 redirections

What is the issue you’re encountering

The website is not loading

What steps have you taken to resolve the issue?

I don’t know

What are the steps to reproduce the issue?

I don’t know

2

Hello! Can someone check the website and see where is the error in loading? I’m not an expert, I made this website for a friend using square space

3

Check your SSL/TLS setting is set to “Full (strict)” in your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/ssl-tls

1 Like
4

Now it’s only on “Full”

5

In that case…

  • Use “Full (strict)” to ensure Cloudflare validates your origin server certificate so that your users’ connections are secure between Cloudflare and your origin
  • It is your origin that has a redirect from https://www.davidbuilders.co.uk/ to itself. You need to fix that on your server.

https://cf.sjr.org.uk/tools/check?181b7f9764674116b9108f731a99d29a#connection-server-https

curl -I https://www.davidbuilders.co.uk/
HTTP/2 301
date: Sun, 23 Jun 2024 12:47:32 GMT
content-length: 0
location: https://www.davidbuilders.co.uk/
age: 61325
set-cookie: crumb=Bd7uj2DGCutaOWIxZjY1ZDMyMDZmMzUzNGE0MzM4NzA1ZWI5NjJj;Secure;Path=/
x-contextid: gOGApr1P/6h3oPDec
cf-cache-status: DYNAMIC
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=uWYRC5aAUq6PdJt0a0yiYRXEA0Aau7D5TXrqDks8S%2BbtWA0ELaz%2FEo0sW0Hx8lOlc5HXbsF39IvwOyoOJ6kalu39CV0q%2F7Tl%2FN5ho%2FczcCShpc3D273b9XxcI6L4CxUE8ycqXFAT8nBSE39CocAdQVu6lMT4ig%3D%3D"}],"group":"cf-nel","max_age":604800}
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
cf-ray: 898496530cb39566-LHR
alt-svc: h3=":443"; ma=86400
1 Like
6

Sorry buddy! Can you show me how it’s done? I will try to study Cloudflare so I won’t annoy you anymore :sweat_smile:

7

If you have set “Full (strict)” then your redirect is on your origin server, not on Cloudflare. If in doubt, pause Cloudflare, fix the problem, then re-enable Cloudflare when your origin is working correctly.

1 Like
8

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