Load cannot follow more than 20 redirections - Other redirects error messages

Hello, I have a problem with my domain skinsmontreal.com who points into my shopify website.

Many clients have the error " Load cannot follow more than 20 redirections" or other kins of redirects errors.

And many clients can access to the website.

Could you help me know if it is something to do about my DNS record or configuration?

Thank you very much.

https://www.skinsmontreal.com/ redirects to https://www.skinsmontreal.com/ so you have a circular redirect.

Your Cloudflare DNS records for Shopify are correctly set to “DNS only” as Shopify uses Cloudflare anyway. The issue isn’t in your Cloudflare account but in your Shopify settings somewhere.
https://cf.sjr.org.uk/tools/check?3e3a86c877f84cb5b5b6686a23222dd5#dns

curl -I https://www.skinsmontreal.com/
HTTP/2 301
date: Mon, 18 Mar 2024 19:27:43 GMT
content-type: text/html; charset=utf-8
location: https://www.skinsmontreal.com/
x-sorting-hat-podid: 57
x-sorting-hat-shopid: 26844889146
x-storefront-renderer-rendered: 1
x-redirect-reason: https_required
x-frame-options: DENY
content-security-policy: frame-ancestors 'none';
x-shopid: 26844889146
x-shardid: 57
vary: Accept
powered-by: Shopify
server-timing: processing;dur=8, db;dur=2, asn;desc="8560", edge;desc="LHR", country;desc="GB", pageType;desc="index", servedBy;desc="fpb4", requestID;desc="9478585f-2ce6-4cfe-b7e4-d106d4aa1816-1710790063"
server-timing: cfRequestDuration;dur=52.000046
x-shopify-stage: production
x-dc: gcp-europe-west2,gcp-europe-west1,gcp-europe-west1
x-request-id: 9478585f-2ce6-4cfe-b7e4-d106d4aa1816-1710790063
x-download-options: noopen
x-content-type-options: nosniff
x-permitted-cross-domain-policies: none
x-xss-protection: 1; mode=block
cf-cache-status: DYNAMIC
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=f5lmM%2BYXL%2FqWsKeojI%2Fm2TkU5a59kNm4Rvv7tbKEIr7jzltX4yR6%2F%2F5GBCaYJKVxtRcvxowDnw%2Bab0pfY37eLe2Jo7nOViYv%2F32BzObPt0DDyJElYEMxkimpIh8g8o%2Fru%2BGt%2BSc7Rw%3D%3D"}],"group":"cf-nel","max_age":604800}
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
alt-svc: h3=":443"; ma=86400
server: cloudflare
cf-ray: 86679f271f8f6585-LHR
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