Load Balancing Logs origin still critical

We have two origins configured on our load balancing pool for our DNS service.

One of those pools checks is still failing a day after the service has recovered. This has been working without issue for a few months and has always recovered without issues.

I know this service has recovered as I have external monitoring of the check endpoint on 3rd party monitoring services, statuscake.com. As well as using sites like https://onlinecurl.com/

The one endpoint is currently working / healthy the other endpoint has not recovered.

http://41.169.121.122:5747/hastatus
http://41.160.25.28:5747/hastatus

How do I get someone inside Cloudflare to check this on my account to confirm if there is an issue?

May 14, 2019 12:40:27
Critical
ha-neo1-41.160.25.28
Healthy
haproxy
Failure Reason:
HTTP timeout occurred
All Failed Origins:
ha-neo1-41.160.25.28
All Healthy Origins:
ha-neo2-41.169.121.122
Health Threshold:
1
Pool ID:
Origin Address:
41.160.25.28

What more can I do to investigate and resolve this issue?

https://support.cloudflare.com/hc/en-us/requests/new - click “Get more help”.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.