Live site with traffic is down for 5 days

URGENT HELP: Live site with traffic is down for 5 days due to domain registration transfer. Need to speed this up

Help!

I have a live website www.pauldare.co
We are running an active social media campaign $3k per month selling an online course on the website. We are just starting to gain traction and the website is down. We are now getting bad feedback on our ads which is very damaging. It is critical to our business to get this up and running faster than 5 days. I had to transfer the domain registration due to problem with DNS hosting which has now been moved to Couldflare. There was an error in the process that the name server was pointing to too many places and to solve that we had to move the domain registration to Cloudflare but this is going to take 5 days to transfer a .co site. The ad campaign has been paused until this is resolved but we are going to lose a lot of traction gained in the past few months. Crazy Domains said it could even be as long as 7-10 days.

I have an image of the status of the transfer in Cloudflare.

Thank you for your assistance!
Emma

I see an error too many redirects. Can you set TLS/SSL to Full (strict) and see if that is corrected? You can set that here, https://dash.cloudflare.com/?to=/:account/:zone/ssl-tls.

Once fixed, your site should be up and running while the transfer process continues in the background. You may be able accelerate the process if you have the option to approve the transfer at crazy domains. I do see a pending transfer status on whois Domain Status: pendingTransfer https://icann.org/epp#pendingTransfer

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Thank you so much for your advice, I am going to try that now and will let you know the result. Thank you!!!

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I have done what you recommended and it has fixed the problem. I am so grateful, thank you so much!!

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