Limited DNS management knowledge

#1

Hello! I am very new to managing DNS settings. I added a CNAME record to our domain name yesterday but it has still not updated to our domain. I simply added “welcome” as the name and copy/pasted the IPv4 address of the splash page company we use. How long does this process typically take?

#2

A CNAME cant point to an IP. Can you post a screenshot of that record?

#3

Here is the record: https://imgur.com/CN1651B

Here are the instructions I received: https://imgur.com/NAH4vIp

#4

The CNAME is properly configured, but being proxied (:orange:) it is actually flattened to an A record.

I presume you need to configure your domain on their side too, have you done that?

#5

The side that gave me instructions? I just listed what the domain/subdomain name is.

http://welcome.fccop.com

#6

Well, your Cloudflare setup looks all right (unless it really should be a CNAME in which case you’d need to switch it to :grey:).

The 404 you get is from their end and you need to clarify it with them.

#7

Ok will do.

Should I change from the orange cloud (http and DNS) to a grey one (just DNS)? Does that make a difference?

#8

Some hosts only work when it is set to :grey:. Give it a try.

#9

I tried that but now I get a “not secure” warning. Followed by a 404

#10

Thats what I wrote earlier. You need to clarify this with them. Your Cloudflare setup has been correct all along.

2 Likes
#11

Hi @chris40, welcome. For background, this is probably my favorite DNS primer ever, https://www.cloudflare.com/learning/dns/what-is-dns/.