Legitimate (non-malicious) production traffic keeps getting blocked by a Managed Rule (HTTP DDOS).
I tried setting a firewall rule to match this traffic and “Allow” or “Bypass” but the traffic is still getting blocked.
What do I do? It doesn’t seem like I can turn this managed rule off?
This happened to all zone in my account right now after temporal server unavailability for five minutes.
Then I reload server, but all valid user traffiс marked as HTTP DDoS and blocked.
Is it possible to disable this protection, otherwise all my service wont work?
@MoreHelp, 2223630 - ticket id, no community reply in 72 hours.
What is your Firewall Security Level set to? Try lowering it as much as possible:
Yes, of course I try lowering it, also I try to add Firewall rule to completely bypass any kind of protection.
Thats doesn’t help - I saw “bypass” event in log and immediately after this event of force connection close or block by HTTP DDoS service.
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