Laptop can't connect to 1.1.1.1 after reinstalling Windows 10

Hi all.

So I lived in Indonesia, using Telkom ISP. Before reinstalling windows 10 i can connect to 1.1.1.1 by changing dns setting in control panel, but after reinstalling windows 10 now i can’t connect to 1.1.1.1

anyone have encountered this problem? i appreciate any helps. thank you.

https://1.1.1.1/help#eyJpc0NmIjoiTm8iLCJpc0RvdCI6Ik5vIiwiaXNEb2giOiJObyIsInJlc29sdmVySXAtMS4xLjEuMSI6IlllcyIsInJlc29sdmVySXAtMS4wLjAuMSI6IlllcyIsInJlc29sdmVySXAtMjYwNjo0NzAwOjQ3MDA6OjExMTEiOiJObyIsInJlc29sdmVySXAtMjYwNjo0NzAwOjQ3MDA6OjEwMDEiOiJObyIsImRhdGFjZW50ZXJMb2NhdGlvbiI6IlNJTiIsImlzcE5hbWUiOiJQVCBUZWxrb20gSW5kb25lc2lhIiwiaXNwQXNuIjoiMTc5NzQifQ==

Pretty sure this is an issue with you config. Post a screenshot of your IP settings please, and the output of ipconfig /all
You can copy it from the command line and paste it here.

C:\Users\josua>tracert 1.1.1.1

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

1 * * * Request timed out.
2 6 ms 68 ms 3 ms 157.subnet125-160-9.speedy.telkom.net.id [125.160.9.157]
3 13 ms 2 ms 2 ms 21.subnet125-160-14.speedy.telkom.net.id [125.160.14.21]
4 2 ms 6 ms 4 ms 180.252.3.201
5 31 ms * * 129.190.240.180.in-addr.arpa [180.240.190.129]
6 35 ms 34 ms 82 ms 197.204.240.180.in-addr.arpa [180.240.204.197]
7 84 ms 90 ms 126 ms 162.158.160.248
8 25 ms 25 ms 25 ms one.one.one.one [1.1.1.1]

Trace complete.

C:\Users\josua>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : josua-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 74-D0-2B-74-5F-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-E3-F6-70-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 2E-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 4E-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
Physical Address. . . . . . . . . : 2C-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::618e:b301:1434:df74%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.50(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Kamis, 31 Oktober 2019 13.38.06
Lease Expires . . . . . . . . . . : Jumat, 01 November 2019 13.38.05
Default Gateway . . . . . . . . . : fe80::1%20
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 153931866
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-24-7B-3C-75-74-D0-2B-74-5F-D5
DNS Servers . . . . . . . . . . . : fe80::1%20
1.1.1.1
1.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 2C-D0-5A-E7-FF-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Disable IPv6 and try again, please.

1 Like

I did disable IPv6 and unfortunately it doesn’t work. Any other tips? Thanks for your patient.

Debug Information

Connected to 1.1.1.1 No
Using DNS over HTTPS (DoH) No
Using DNS over TLS (DoT) No
AS Name PT Telkom Indonesia
AS Number 17974
Cloudflare Data Center SIN

https://1.1.1.1/help#eyJpc0NmIjoiTm8iLCJpc0RvdCI6Ik5vIiwiaXNEb2giOiJObyIsInJlc29sdmVySXAtMS4xLjEuMSI6IlllcyIsInJlc29sdmVySXAtMS4wLjAuMSI6IlllcyIsInJlc29sdmVySXAtMjYwNjo0NzAwOjQ3MDA6OjExMTEiOiJObyIsInJlc29sdmVySXAtMjYwNjo0NzAwOjQ3MDA6OjEwMDEiOiJObyIsImRhdGFjZW50ZXJMb2NhdGlvbiI6IlNJTiIsImlzcE5hbWUiOiJQVCBUZWxrb20gSW5kb25lc2lhIiwiaXNwQXNuIjoiMTc5NzQifQ==

Try

ipconfig /release
and
ipconfig /renew

You’re still using your IPS’s DNS wich is propagated by your router via DHCP

it still doesnt work unfortunately

C:\Windows\system32>ipconfig /release

Windows IP Configuration

No operation can be performed on Ethernet while it has its media disconnected.
No operation can be performed on Ethernet 2 while it has its media disconnected.
No operation can be performed on Local Area Connection* 1 while it has its media disconnected.
No operation can be performed on Local Area Connection* 12 while it has its media disconnected.
No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Default Gateway . . . . . . . . . :

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /release

Windows IP Configuration

No operation can be performed on Ethernet while it has its media disconnected.
No operation can be performed on Ethernet 2 while it has its media disconnected.
No operation can be performed on Local Area Connection* 1 while it has its media disconnected.
No operation can be performed on Local Area Connection* 12 while it has its media disconnected.
No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Default Gateway . . . . . . . . . :

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /renew

Windows IP Configuration

No operation can be performed on Ethernet while it has its media disconnected.
No operation can be performed on Ethernet 2 while it has its media disconnected.
No operation can be performed on Local Area Connection* 1 while it has its media disconnected.
No operation can be performed on Local Area Connection* 10 while it has its media disconnected.
No operation can be performed on Local Area Connection* 12 while it has its media disconnected.
No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 192.168.1.16
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /release

Windows IP Configuration

No operation can be performed on Ethernet while it has its media disconnected.
No operation can be performed on Ethernet 2 while it has its media disconnected.
No operation can be performed on Local Area Connection* 1 while it has its media disconnected.
No operation can be performed on Local Area Connection* 10 while it has its media disconnected.
No operation can be performed on Local Area Connection* 12 while it has its media disconnected.
No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Default Gateway . . . . . . . . . :

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /renew

Windows IP Configuration

No operation can be performed on Ethernet while it has its media disconnected.
No operation can be performed on Ethernet 2 while it has its media disconnected.
No operation can be performed on Local Area Connection* 1 while it has its media disconnected.
No operation can be performed on Local Area Connection* 10 while it has its media disconnected.
No operation can be performed on Local Area Connection* 12 while it has its media disconnected.
No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 192.168.1.16
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Can you re-post ipconfig /all please?

If it has worked before, then it will work again :wink:

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : josua-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 74-D0-2B-74-5F-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-E3-F6-70-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 2E-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 4E-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
Physical Address. . . . . . . . . : 2C-D0-5A-E7-89-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Kamis, 31 Oktober 2019 21.37.41
Lease Expires . . . . . . . . . . : Sabtu, 02 November 2019 02.40.07
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 1.1.1.1
1.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 2C-D0-5A-E7-FF-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes