not answering queries for some locations

Starting from 28th June 2018 around GMT 23:00, my authoritative name server did not respond to queries. I experienced this problem at 4 of my Internet uplinks in Hong Kong and 1 of my Azure VMs in Singapore. Host command returns this:
;; connection timed out; trying next origin
I could ping kim and get replies, however.

Do you get the same problem?


Yes, we are unable to get to one of our authoritative name server ‘’ from Australia.


; <<>> DiG 9.10.6 <<>>
; (1 server found)
;; global options: +cmd
;; connection timed out; no servers could be reached

Unable to log a support ticket either, keeps wanting me to re-login to Cloudflare which I do, then search the Help Center, then click to submit a ticket and then loops…

I open a ticket and received a response that for our dns server this was a mitigation to DNS attacks.

Apparently adding +norec to dig (i.e. dig +norec HOSTNAME.COM) should still work even when the DNS attack mitigation is in place.

Also see CloudFlare authoritative name servers not responding - #5 by cs-cf

1 Like

The problem is cleared at around 29th June GMT 3:00. Thank you mrowell.
BTW, it seems I have a bad memory.

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