JWT Token Error when trying to make any change to my site settings

What is the error number?

10005

What is the error message?

Failed to authenticate JWT token/claims: storer: get keys failed: 503 Service Unavailable no healthy upstream (Code: 10005)

What is the issue you’re encountering

I’m getting this error when trying to make any changes to my website SSL, or even using the quick setup guide: Failed to authenticate JWT token/claims: storer: get keys failed: 503 Service Unavailable no healthy upstream (Code: 10005)

What steps have you taken to resolve the issue?

Logging in and logging out

What are the steps to reproduce the issue?

Try the quick setup guide, or change the protection level from Flexible to Full

I am getting an nxdomain error as you do not have any DNS records pointing to

When you see the error DNS PROBE FINISHED NXDOMAIN, it means a domain cannot be resolved because of an issue with the DNS servers, the domain name is newly registered, or the domain is not yet registered at all. First verify the domain is pointed to Cloudflare name servers. If not, contact your domain registrar and ask that they point the domain to your Cloudflare nameservers and wait an appropriate amount of time for DNS propagation to take effect.

If you’re still seeing issues after name server propagation takes effect, review other successful troubleshooting suggestions in this Community Tip. Let us know if you continue to see issues after trying these tips, we’re happy to help further.

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