JS challenge ( Under Attack mode ) is keep running and not showing respond

I can confirm this happens to me when I put one of my sites in Under Attack mode. @MVP, how about you?

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yes i happened to me about one hour ago , but in the past it was working perfectly and does not have any issue because my website have high traffic the under attack mode was enabled since i sign up on cloudflare and working perfectly

Can’t confirm at the moment. Tried IUA mode and working as expected for me. Are you still seeing it?

EDIT: Actually, can confirm on certain zones. It loops where I have custom pages disabled but works where they are enabled.

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I’m testing it on a free plan site and it’s still looping.

Yeah, looping on my frees but not on paid. Don’t know if it’s plan type or custom pages as only paid plans have custom pages.

EDIT: THis has been raised with Cloudflare Support and I will update this thread with any information received.

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thank you so much i hope will be fixed soon

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I have this problem too, when the firewall rules is turned on

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Just an update, this is being looked into as an urgent priority by Cloudflare Support, so hopefully we’ll get a resolution and/or an update soon.

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Happening on my free plan domains, but not on paid plans.

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Yep, there seems to be a difference in the cookies set on challenge passage based on plan, not sure if that’s the issue or if that’s intentional and just why there are different results based on plan.

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Same issue on several CF Free sites. Works fine on paid sites.

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Support know that this is a wide issue and I know they’re looking into it as a priority.

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Very sorry to know that you’re having difficulties. @user2617 @floripare @GodFather @jssn1144 @sdayman are you able to open a support ticket with us? Please mention what are the zones affected, we will check them to see what are the common configuration shared.

my country is Tunisia , i hope will be fixed soon

Whenever I turn on the under attack mode, it just has an endless loop of the Under Attack page on my website. It never goes away.

Whenever I turn on the under attack mode, it just has an endless loop of the Under Attack page on my website. It never goes away.

Hi @juullifehost,

Cloudflare support are aware of this and looking into it as a priority. It is recommended that you open up a ticket as well and provide as much detail as possible.

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thank you so much i just open support ticket and gave them the details hope they respond

Great, thanks. Hopefully it will help them resolve this soon :slight_smile:

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I opened Ticket #1914728

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