Joomla administrator sections times out when trying to delete records in components

Website, Application, Performance
1

Hi,
I have spent weeks trying to find a solution to this issue. Basically Joomla administrator maintenance (deletion of records from tables) has become near impossible with Cloudflare enabled.

I regularly need to delete records on mass from various components. I used to be able to select 100+ records at any one time and delete them without problem, now it seems to crash if I select 6+ records and shows the Cloudflare timeout error.

I tried installing the mod_Cloudflare as suggested in your getting started with Joomla article but it broke my site so had to remove it. I have also tried creating page rules to ignore all administrator areas of my site - it doesn’t do anything.

What do I have to do to get Cloudflare with my Joomla administration? I basically don’t wnt Cloudflare doing anything in the administrator area.

Any help/advice would be greatly appreciated

2

How many seconds is this taking? Can you post a screenshot of that error?

mod_Cloudflare only passes along the visitor’s IP address and shouldn’t have anything to do with timeouts.

3

Hi,

it takes over 1.5 minutes to try delete 18 rows and then produces this error:

Error 524 Ray ID: 5011d024d8b8dbef • 2019-08-04 16:14:08 UTC

A timeout occurred

4

That’s the 100 second timeout:

A workaround would be to add your server’s IP address to your computer’s Hosts file so you don’t go through Cloudflare.

5

Yes you are right.

Is there any guidance on how to add the IP address to computer’s host files? Do you mean in Chrome?

6
7

Hi sdayman,

thanks for your advice. I followed those instructions, cleared browser cache and still the Cloudflare error. I tried it in Chrome and Microsoft Edge. Also found these instructions which are basically the same as you provided:

https://documentation.cpanel.net/display/CKB/How+to+Modify+Your+Hosts+File

I did also try adding pagerules to ignore the Administrator area as follows:
mysite/administrator/
Disable security, rocketloader off, bypass cache, Browser TTL cache 4 hours, always online off

Nothing works :frowning:

8

No Page Rule is going to bypass the 100 second rule. On my Mac, the local Hosts files works well. Dunno why Windows is being difficult. Maybe there’s a Windows user here who can help.

9

Hi, Can you please explain this solution. I too need this type of solution for 524 timeout error.

10

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