I've just paid the invoice but it still show up as unpaid and my R2 buckets does no

[amine.yaakoubi]

What is the name of the domain?

What is the error number?

500

What is the error message?

internal server error

What is the issue you’re encountering

I cannot add the subscription back

Billing issues requre a Billing ticket with Support

01132012

In what area can we help you?

Payment issue

Screenshot of the error

[bujangnim]

Hi @amine.yaakoubi

Are you getting a message Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account's billing status, visit Billing." when accessing R2 from the dashboard?

If so, have you tried re-adding R2 to your account through the dashboard?

[amine.yaakoubi]

Hello @bujangnim,

Yes, it’s the same issue. I tried clicking on “Add Subscription” again, but the page just reloads. I checked the network tab to figure out the error myself, but I couldn’t find a solution. I’ve attached a screenshot of the error I encountered. I also included a video using Jam in the support ticket, in case you’d like to review it for debugging.

Thank you for your time!