I've granted my members

I’ve granted my members full access and control to astuere.com but they are unable to due anything with out an error being returned. Authenticartion Error: 10000

Sorry for the issue you’re hitting. I am unable to replicate it but can you share some more details and perhaps I can troubleshoot a bit more? Specifically, what are the members trying to do when they encounter the error?

Next, can you ask them to share a screenshot of the error?

You may want to ask them to try clearing browser cache and/or try incognito mode and see if the error persists.