It is not possible to pay

Hello. I am currently on a free plan. I want to switch to the pro tariff, but I get error 1258. I linked both the card and the pay pal, but the payment does not go through. The support service is not responding to me. Help me solve the problem.

Hi @gtauniverseonline I see your ticket 3170556 with Support. I’ll flag that ticket and the conversation here for the attention of my colleagues in Billing support.

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Hey there, I see my colleague Gloria has gotten back to you on the ticket. She will continue to work with you there!

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