It has been for many days, I still got unpaid bills, while I didn't buy any product

I really NEED HELP!!!

Please check the TICKET 3218082

I have got an unpaid billing, but I didn’t take any subscriptions!

Can someone CANCEL the unpaid bills? because I didn’t buy any products.

The ticket did NOT solved, and it is still open.

The ticket has many screenshot for explain this.

I didn’t take any subscriptions, but I have got an unpaid billing!

Thanks!

Have a good day!

Hi @coolpark

I can see you have both had a R2 subscription and an image_basic subscription, and this is why you have an unpaid bill.

The ticket # 3218082 is sent to our billing team, and they will reach out to you.

Thanks for reply

That R2 subscription has been REMOVED as it told.

I thought that It means CANCEL R2 subscription

If not, How can I cancel that R2 subscription ??

This is the subscription history page.

Where can I cancel my that ** R2 subscriptions** service???

I want cancel that R2 subscriptions.

I checked all of cloudflare page, and I didn’t find a way of STOPPING that R2 subscriptions.

I NEED HELP.

Thanks.

You said I have both had a R2 subscription and an image_basic subscription, but look my account subscritption history log.

Where is that R2 subscription and an image_basic subscription???

If I bought a R2 subscription and an image_basic subscription, It should be have a history log on this page

Am I right??

There’s only a billing record on Cloudflare, but no history of subscriptions.

What’s going on?

If I did subscribe, how do I cancel it?

That’s what I’m most concerned about!

thanks, have a good day.