Issues with Lead Forensics and Microsoft Clarity After Cloudflare Installation

Website, Application, Performance
1

What is the name of the domain?

www.topbrand.co

What is the error number?

No loading data

What is the error message?

no loading data

What is the issue you’re encountering

no loading data on both apps

What steps have you taken to resolve the issue?

searching for hours as reaching technical support from cloudflare its impossible

What are the steps to reproduce the issue?

log in to my account and found there is no data

2

Could you kindly provide more details about the issue you’re experiencing? Additionally, sharing a screenshot or the exact error message would greatly assist to dig the issue further. Currently, your subdomain www.topbrand.co is proxied and the HTTP traffic is being captured in the HTTP Analytics & Logs. Unfortunately, we have not been able to reproduce the reported issue for now.

3

Hi Zakri,

Thank you for your email. I’m listing a few issues I’ve noticed:

  1. Before merging to Cloudflare, I had Lead Forensics and Microsoft Clarity installed, and they were working perfectly. Now, I’m not sure why they’ve stopped functioning.

  2. The site’s speed seems to have decreased. I’m not sure what might have caused this—any suggestions?

Could you review these points and, before making any changes, provide your feedback or recommendations?

Lastly, I’d like to maximize the benefits of Cloudflare, but I’m not an expert. Do you have any suggestions or tips for getting the most out of it?

Looking forward to your thoughts.

Best regards,

Javi

4

Specially on mobile devices :pray:

5

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