So… Been having this issue since Friday. Was moving my WebHosting to Hostinger. Given that they’re a partner of Cloudflare, they had asked me to unlink my account here at Cloudflare and click a cloudflare link in Hostinger so they could manage my DNS. This actually failed. So, I re-added my domain back to this cloudflare account (so I can just manage the DNS from here). However…
At some point during this, I was asked to:
Remove these nameservers:
- Replace with Cloudflare’s nameservers
This should be pretty simple, but it seems Cloudflare doesn’t have this feature to do it myself. So, I made a support ticket - explain pretty much what I have just here - assuming that Cloudflare (my registar) could change their nameservers to their other nameservers… Here is the response I got:
Thank you for contacting Cloudflare Registrar Support.
Regarding your inquiry about the ability to move domains from one Cloudflare account to another; at this time, it is not possible.
We know this is an important feature and our engineering team is already aware and planning on how to support it. Once this is ready, we will inform all customers.
Cloudflare Registrar will only ever charge you what we pay to the registry for your domain. No markup. No surprise fees.
We apologize for any inconvenience this may cause you, but we can assure you we are working diligently to enhance our services.
Mianmian | Cloudflare Support Engineer
This is a pain as it means I now, cannot edit my DNS settings anywhere as the nameservers are incorrect.
I’ve tried to reiterate my case that I was not moving accounts, but it is falling on deaf ears and It has been radio silent from them for 48 hours. I assume that my request is simply impossible here.
So… Is my only option to Transfer my domain registar to another provider? If so, does anyone have any recommendations for a free alternative to cloudflare. Or (preferably), does anyone know how to fix this issue here?
All support is appreciated.