Hi everyone, I’m new to the forum so good to meet you all.
I have a domain name that I’ve set up on Cloudflare that has been working for ages now, months in fact, everything was fine until this morning when it disappeared off my account.
I remember Cloudflare sending emails that the name servers still needed to be changed to kanye.ns.cloudflare.com and zita.ns.cloudflare.com which I obviously did, and I thought it was odd that it kept emailing me to ask for that DNS change for a while when I had already done it and it was actually working on Cloudflare.
After re-adding the domain to Cloudflare this morning along with all of the zone records it all came back up again.
Is there any reason why a domain that has clearly had it’s name servers changed at the registry to Cloudflare’s is not recognised as such by the Cloudflare control panel?
The domain name is:
As I don’t want Cloudflare to drop this domain again and face the embarrassment of the client’s services going down how can we fix this please?
I am assuming that Cloudflare are querying a top level DNS server that hasn’t seen the change on 1&1s registry yet but I changed it months ago.
Hope you can help.