issues-sharing-to-Skype

Hi all, My web apps facing Skype sharing issue, skype chat does not crawl my web when I sent

Please help & advices on it

Thank you
Loc Ta

Do you have some Firewall rules enabled or security preferences selected for your domain at Cloudflare dashboard, which could block Skype crawler to access information?

Does it mean for links preview?

If so, kindly could you please re-check and make sure you have the following meta tags at your webpage URLs when sharing the links via Skype:

    <html dir="ltr" lang="en" prefix="og: http://ogp.me/ns# fb: http://ogp.me/ns/fb#">
    <head>
         ...
    <meta charset="utf-8">
    <title>Your Webpage title here</title>
    ...
    <meta property="og:title" content='YOUR_WEBPAGE_TITLE'>
    <meta property="og:site_name" content='WEBSITE_NAME'>
    <meta property="og:url" content="YOUR_WEBPAGE_URL">
    <meta property="og:description" content='YOUR_WEBPAGE_DESCRIPTION'>
    <meta property="og:image" content="YOUR_WEBPAGE_IMAGE_URL">
    <meta property="og:image:secure_url" content="YOUR_WEBPAGE_IMAGE_URL">
    <meta property="og:image:type" content="image/jpeg"> <!-- recommend type -->
    <meta property="og:image:alt" content='YOUR_WEBPAGE_DESC_OR_ALT_OF_IMAGE'>
    <meta property="og:image:width" content="1200"> <!-- recommend size -->
    <meta property="og:image:height" content="675"> <!-- recommend size -->
    <meta property="og:type" content="website">
    <meta property="og:locale" content="en_US">
    </head>
         ...

Due to the fact if some of already shared links (being cached or an older version of your website or link to a webpage), re-check and add the upper OpenGraph tags.
Patiently wait for a few hours and see again.

Either, try to debug and use Facebook OpenGraph Tool to fetch new data (if it has some kind of relevance due to the usage of the same OG tags).

The tool is here:

Usage of it:

  1. Enter or paste the desired URL
  2. Click on the blue button “Debug”
  3. Click on the below blue button “Fetch new”

Thank you for your respond,

The root cause is firewall rules,

I’ve fixed it by create 1 rule to allow SkypeUriPreview in firewall rules tab and it’s working now

Thank you

1 Like

I am happy to hear that you have found a solution related to your issue :wink:

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