Issue with website redirection after switching from Bomgar Appliance to ScreenConnect Cloud

We have an SSL certificate from GoDaddy for a Bomgar appliance onsite at We recently moved to ScreenConnect cloud solution and would like to change to I created a CNAME record in Cloudflare for this but getting an SSL error “NET::ERR_CERT_COMMON_NAME_INVALID” whenever I go to Am I doing something wrong? Why isn’t the website redirecting?

It appears BeyondTrust has an “interesting” implementation to say the least…

You could set up a forwarder or redirect to but they don’t actually appear to support white labeling.

Whether that’s the source of your issue :person_shrugging: without the actual FQDN it’s not possible to test.

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