Issue with turnstile authorization in Chrome

I have an issue with turnstile authorization on different websites. First I experienced it at Chat GPT. It asks me to verify that I am a human and then refreshes the page and asks the same questions. The process continues forever and I am not able to log in. The same website is okay in Firefox and Safari. It happens on Chrome only.

3 days ago the same issue started happening in Gitlab. I am not able to see the sign-in page.

I tried to use the demo of Turnstile here React Turnstile Vercel App which also showed an error by clicking on the fail five times I got this error QR 7a7398b8de8e728e

I tried to delete Chrome and full reinstall without logging in to an account. Same thing happened.

I also noticed that in Gitlab, Chat GPT and react-turnstile website some call to challenges.cloudflare.com is not passing.

Pleae help me to solve the issue.

1 Like

I believe we can rule out things such as e.g. a bad IP address/neighbourhood then.

So, it sounds like the thing to dig for, would be how your Chrome is different from Firefox and Safari.

Can you elaborate / be more specific, on those calls, which you see that are not passing?

Please share some information about your set up, where this is an issue.

  1. What operating system (including version/revision numbers), do you use?

  2. What Chrome (including version/revision numbers), do you use?

  3. What is the full list of extensions (including version/revision numbers), installed in your Chrome?

Hello @DarkDeviL. Thanks a lot for the answer.

Just would like to mention that I haven’t done any specific configuration in Chrome settings. It just stopped working one day.

Here is the CURL of the call that it’s not passing

curl 'https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/pat/7a76710aea2b728e/1678733206449/efb34dd8c5cddf6dfe444a6746a40a4051fdb5d9758933bfa318013ec465aec5/V1wghBio5a_nj_Y' \
  -H 'authority: challenges.cloudflare.com' \
  -H 'accept: */*' \
  -H 'accept-language: en-US,en;q=0.9' \
  -H 'cache-control: max-age=0' \
  -H 'dnt: 1' \
  -H 'referer: https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/turnstile/if/ov2/av0/e0w5f/3x00000000000000000000FF/auto/normal' \
  -H 'sec-ch-ua: "Google Chrome";v="111", "Not(A:Brand";v="8", "Chromium";v="111"' \
  -H 'sec-ch-ua-mobile: ?0' \
  -H 'sec-ch-ua-platform: "macOS"' \
  -H 'sec-fetch-dest: empty' \
  -H 'sec-fetch-mode: cors' \
  -H 'sec-fetch-site: same-origin' \
  -H 'user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36' \
  --compressed
  1. macOS Ventura 13.2.1 (22D68)
  2. 111.0.5563.64
  3. I also tried to use the clean setup for Chrome and didn’t help. Anyway attached you can see the screenshot of the enabled plugins.

Try disabling the ad blocker
Screenshot 2023-03-13 at 12.26.39 PM

Sounds similar to

1 Like

@cloonan I tried it several times. I tried on a fresh setup of Chrome also without any extensions cookies or other data. Still no luck.

That was the problem!

@ronaldgans56 sorry didn’t get what you said. What was the problem?

What result, what error, […], are you actually getting with that request?

Once I asked for the list of extensions (which was the only thing not provided there already), there was two ad blockers there:

The thing that you two have in common with your set ups, would be the extenson ID “gighmmpiobklfepjocnamgkkbiglidom” (AdBlock — best ad blocker), even being on the exact same version/revision number, v5.4.1.

“Privacy” kind of extensions (including e.g. ad blockers) are especially very prone to be blocking important parts of websites, even if done by accident (e.g. false positives).

@ronaldgans56 was however running two ad blockers at once (“Adblock Plus - free ad blocker v3.16.1”, and “AdBlock — best ad blocker, v5.4.1” from above), but seemingly mentioning a third name there.

But I would now go as far as to believe that the one being referred to as “Ad Blocker Ultimate” there, would in fact be the exact one that you also appear to be running, too.

1 Like

As I already said above I tried on a fresh setup without any extension enabled. I also tried to disable all extension and it didn’t help.

I get 401 error code and J letter as a response.

I’m an ‘Ad Blocker Ultimate’ user and I also noticed it wasn’t in the list of Chrome extensions. I haven’t had any issues with Ad Blocker Ultimate interfering with Turnstile at all, and this is across different browsers. Weird.

Can someone help to resolve the issue? It was fixed automatically and after 21 days happened again