Issue with ticketing system

Feb 4, 10:07 UTC
Resolved - This incident has been resolved.

Feb 4, 06:58 UTC
Investigating - An internal issue with our ticketing system may cause delays with receiving responses from our support team on existing support cases. Furthermore, some active chats or calls may drop.

This does not impact case creation, or viewing existing cases in our support portal.


This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/b26y435696yn

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