Hello to you all, I used to have a website hosted at Bluehost, wich is now hosted at AWS, using Zoho as email service. I use Cloudflare since Bluehost, and at the website all goes just fine, problems are with emails.
I have 5 accounts with the following issues, some of them does receive emails only from another accounts hosted at Bluehost (from another domain of the same company), another accounts receive emails at Zoho, but only from external accounts (not from the accounts hosted at Bluehost), and so on, basically, Zoho services are not working, I tried to delete everything and seting up all, all over again, and the issues are still the same.
I’ve been in contact with Bluehost chat because I thought this was their fault and had this response:
" Please allow me to explain. An SOA record is the Start of Authority for DNS authorizing the best source of information for the pointing of the domain. In this case Cloudflare:
email: [email protected] 10,580,042
While I was researching your Cloudfare Name servers, and the SOA as well, there were a few noticeable issues.
The parent zone does not provide glue for nameservers, which will cause delays in resolving your domain name. The following nameserver addresses were not provided by the parent ‘glue’ and had to be looked up individually. A glue record is a term for a record that’s served by a DNS server that’s not authoritative for the zone. This means that the info will loop and grab the most authoritative IP associated to this domain. In your case ours, the last used for your email.
I’ have also found that no MX records exist within the zone causing you not to receive emails on this domain to the IP’s associated to the routing MX (again having it go to the previous authoritative IP* ours)"
It’s kind of stiky to understand, but if you could give me some heads up on how to go on, I will be very pleased.
Thanks a lot!