Issue with moving domains between accounts - Part #2

What is the name of the domain?

sm-lan.net and buitt.com

What is the error number?

n/a

What is the error message?

n/a

What is the issue you’re encountering

I am trying to transfer 2 domains from one Cloudflare account to another

What steps have you taken to resolve the issue?

I wrote about my issue in another post and was told that my issue was resolved by Support, however it was not, since I do not see the 2 domains moved over yet.

  • I have created a help desk case (#01239095) in the source account requesting the transfer of the aforementioned 2 domains to another account. In the case, I specified the new super user e-mail and Cloudflare account ID. I also added the Super User email to the case.
  • I set up the 2 domains in the new Cloudflare account
  • I have made sure DNSSEC & domain lock is turned off in both domains in the source account
  • I responded to the ticket from the Superadmin email that I accept the domain transfer

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

At this point, I am just waiting on Cloudflare to initiate the transfer of the domains to a new Cloudflare account. I believe I have followed all the instructions to make this happen, but please let me know if I missed anything or if you have any questions.

Thanks!

Sorry for the delay on this, I am very sure the issue is us not you, will dig for details.

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