Issue with Indian payment modes

Hi,

As you’re probably aware recurring payments have been banned in India by our central bank (RBI). On the cloudflare dashboard I see a message that we need to make the payment manually, which I tried to do with my Amex credit card and a bunch of other cards. However, the same fails every time. Please see the screenshot attached.

Please let me know how we can go about making the payment?

Regards,

Nitin

I don’t think they’re banned. They just need extra verification.

But if your manual payments aren’t going through, please contact: billing AT cloudflare DOT com

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Hi @user1698,

I have checked the decline messaging and updated your ticket with our support team. You can expect a reply from our team with further details.

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