Issue with grassblade api connection

As I’ve blocked the access of mywebsite to the world except two countries Australia and New Zealand.
Also I’ve added some other countries IPs in allowlist and added to WAF rule. but Facing an issue grassblade plugin api connection while proxy is on, if I off the proxy then it works. Even grassblade wordpress plugin technical support has given an IP to allowlist and I’ve added that also, but still it is not working.

Kindly help.

As I am using WAF rule that mywebsite access is blocked in whole world except two countries Australia and Newzealand. Also added some IP addresses of other countries in allowlist along with the IP address of Plugin “Grassblade”. but still having issue in integrating the wordpress plugin “Grassblade” .

It works fine if I remove the proxy from DNS.

Kindly help.

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